Windows 10 computer cannot be woken up from sleep mode

If you cannot wake up Windows 10 computer from sleep mode with keyboard or mouse, below are the steps to fix this problem on your laptop or desktop computer.

Windows 10 computer cannot wake up from sleep mode

The sleep mode feature in Windows 10 saves battery life by automatically putting your computer into sleep mode after a period of inactivity.

After the computer goes to sleep, you should be able to wake the computer from sleep mode by pressing any key on your PC’s keyboard or moving the mouse.

If you cannot wake up Windows 10 computer with keyboard or mouse, the option to wake the computer may have been disabled or the hardware on your computer does not support this option.

1. Allow the keyboard to wake up the computer

Follow the steps below to ensure that the option to wake the computer from sleep mode is enabled on your computer.

1. Right click on the Start button and click device manager.

Open Device Manager

2. On the Device Manager screen, expand for keyboards > Right click on yours keyboard and click Characteristics.

Open the keyboard properties in the device manager screen

3. On the next screen, select the power management Tab and check Allow this device to wake up the computer Possibility.

Allow the keyboard to wake up the computer

4. Click on OK to save this setting.

If you cannot identify your keyboard, repeat the above steps for all other keyboard devices on the Device Manager screen.

If you can’t find the Power Management tab on any keyboard device, it’s likely that the option to wake the computer from the keyboard isn’t supported on your computer.

2. Allow the mouse to wake up the computer

Follow the steps below to enable the option to wake the computer from sleep mode using the mouse.

1. Right-click beginning button > click device manager.

Open Device Manager

2. On the Device Manager screen, expand for Mice and other pointing devices > Right click on yours Mouse and click Characteristics.

Open Mouse Properties on a Windows PC

3. On the Mouse Properties screen, click power management Tab and check Allow this device to wake up the computer possibility

Allow the mouse to wake up the computer

4. Click on OK to save this setting.

After that, you should be able to wake the computer from sleep mode by moving your mouse.

Note: Allowing the mouse to wake up your laptop from sleep mode may result in the laptop accidentally waking up while it is in a bag.

This can generate heat if the laptop is left open in a closed bag.

Even if you are working in a limited or cramped space, any movement or vibration near the computer can activate the mouse and wake up the computer.

3. Disable hybrid hibernation

Hybrid sleep option in Windows 10 is known to cause sleep mode issues. Therefore, follow the steps below to disable hybrid hibernation on your computer.

1. Open settings > click system Symbol.

System settings option on a Windows PC

2. On the System Settings screen, click Performance & Sleep in the left pane. In the right pane, scroll down and click Additional power settings.

Additional power settings option on a Windows PC

3. Then click on Change plan settings Link next to the power plan enabled on your computer.

Change the power plan settings on a Windows PC

4. On the next screen, click Change advanced power settings.

Change the Advanced Power Settings option on a Windows PC

5. On the Advanced Power Settings screen, expand for Sleep > Expand Allow hybrid sleep enter and deactivate hybrid sleep on your computer.

Disable hybrid power saving mode on a Windows PC

4. Allow wake timer

1. Follow steps 1 to 5 above to go to the Advanced Power Settings screen > Expand for Sleep > Expand Allow wake timer and enable wake-up timer.

Enable wake-up timer on Windows PC

2. Click on Apply and OK to save this setting on your computer.

Restart your computer and see if you can wake the computer from sleep mode.

5. Use the power button to wake the computer from sleep mode

If you are unable to fix the problem with the above methods, update the drivers on your computer and see if you can now find the Power Management tab in the keyboard or mouse properties screen.

If this doesn’t help, your computer’s hardware (keyboard, touchpad) probably doesn’t support the option to wake the computer from sleep mode.

In this case, your only option is to wake the computer from sleep mode.

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