WhatsApp does not work on Android phones or tablets

The issue of WhatsApp not working on Android phone or tablet has been reported by some users. You should be able to fix this issue with the troubleshooting steps given below.

Fix: WhatsApp not working on Android Phone

Similar to any other online service, WhatsApp can also experience brief or longer outages due to technical faults or problems with Facebook servers.

If no outage is reported and still WhatsApp is not working on your Android device, then the problem can be due to various reasons ranging from network issues and incorrect app settings to other reasons.

1. Check WhatsApp status

Before proceeding with the troubleshooting steps, check the current online status of WhatsApp by going to WhatsApp’s Twitter Side.

If WhatsApp service is not working, you have to wait until the problem is solved. If no outage is reported, you can continue with the next steps.

2. Enable/Disable Airplane Mode

Enabling and disabling Airplane helps fix connectivity issues by updating Wi-Fi, cellular, and Bluetooth networks.

Go to settings > airplane mode > Activate flight mode by moving the switch to ON Position.

Activate Airplane mode on Android phone

Waiting for 60 seconds > Disable airplane mode and check if WhatsApp is working on your Android phone now.

3. Allow WhatsApp to access the phone

When you are unable to make WhatsApp calls, the problem is usually because WhatsApp does not have permission to access the phone.

Go to settings > applications > Whatsapp > Permissions > phone > select on the next screen Allow only while using the app Possibility.

Allow WhatsApp to access the phone

After that you should be able to make WhatsApp calls and the person on the other end can receive your calls.

4. Disconnect and try again

If you experience calls dropping or call quality is poor, Separate Your call > waiting 60 seconds and try making the call again.

If that doesn’t help, ask them person on the other end to call you. If this doesn’t work either, Start anew Your phone > Wait 30 seconds and try calling again.

5. Clear WhatsApp cache

Sometimes the problem is because WhatsApp cache is outdated or even corrupted. So go to settings > applications > Whatsapp > storage and tap clear cache.

Clear WhatsApp cache on Android

Once the cache is cleared, try WhatsApp and you should find that it works better now.

6. Allow WhatsApp access to microphone and camera

It’s possible that the problem is due to WhatsApp not having permission to access the microphone/camera on your device.

Go to settings > applications > Whatsapp > Permissions > microphone > select Allow only while using the app Possibility.

Allow WhatsApp to access the microphone

Go to settings > applications > Whatsapp > Permissions > camera > select Allow only while using the app Possibility.

Allow WhatsApp to access the camera

After that, you should be able to make both WhatsApp voice and video calls without any problems.

7. Allow WhatsApp to use cellular data

If you try to use WhatsApp for cellular data, you must give WhatsApp permission to use cellular data on your device.

Go to settings > applications > Whatsapp > mobile data > Move the switch next to background data to ON Position.

Allow WhatsApp to use cellular data

Now that WhatsApp has access to cellular data, you should be able to make WhatsApp calls while using both WiFi and cellular data.

8. Update WhatsApp

Open Google Load game > Tap yours profile icon > select Manage apps and devices Possibility.

Manage Apps & Device option in Google Play Store

On the Manage apps and device screen, tap See details.

Manage Apps & Device screen in Google Play Store

On the next screen, select the To update button next to WhatsApp or tap Update All and install any pending updates.

Update the Apps option in the Google Play Store

8. Are you blocked on WhatsApp?

It’s possible that the person you’re trying to call has blocked you on WhatsApp, either accidentally or on purpose. For more information, see this guide: How to find out if someone has blocked you on WhatsApp

9. Reset network settings

Make a note of your WiFi network password and follow the steps below to reset the network settings on your device.

Go to settings > Via phone > Reset to default > Reset network settings > Tap on the next screen reset settings confirm.

Reset network settings on Android phone

This should help if the problem is due to incorrect network settings on your device.

10. Reinstall WhatsApp

In certain rare cases, the problem is because the installation of WhatsApp on your phone gets corrupted or corrupted. This can be fixed by removing and reinstalling WhatsApp on your device.

You can remove and reinstall WhatsApp without losing data by following the steps outlined in this guide: Reinstall WhatsApp.

Related

Leave a Reply

Your email address will not be published.