If you are dealing with the error message “Video driver crashed and has been rolled back” on your computer, you may be able to fix the problem using several methods as given below.
Video driver crashed and rolled back
While Video Driver Crashed and was Reset error is commonly reported by gamers, it is also known to occur while playing videos with media player and watching YouTube or Flash videos on the internet.
This error can have various causes ranging from GPU overload to outdated or corrupt drivers for the graphics cards on your computer.
1. Close running programs and processes
Opening multiple browser tabs and programs at the same time can cause the issue by overly taxing the GPU.
Close all open programs and browser tabs on your computer and this should significantly reduce resource usage on your computer.
2. Run the video playback troubleshooter
If the problem occurs while playing videos, the built-in video playback troubleshooter in Windows 10 can help to fix the problem.
1. Open settings and click Updates & Security.
2. Click on Troubleshooting in the left pane. Select in the right pane video playback and click Run the troubleshooter.
3. Follow the onscreen instructions to help the troubleshooter find and fix problems on your computer.
3. Update graphics card driver
Follow the steps below to determine if an updated driver is available for the graphics card installed on your computer.
1. Right click on the beginning click and click device manager.
2. On the Device Manager screen, expand for display adapter > Right click on the graphics driver and click update drivers.
3. Select on the next screen Automatic search for updated driver software option and follow the on-screen instructions instructions to update the driver.
4. Repeat the above steps for other graphics cards installed on your computer.
After updating the graphics driver start anew your computer and check if the problem is now resolved.
4. Download the updated driver from the manufacturer’s website
If Windows cannot find the required driver, visit the manufacturer’s website and see if an updated driver is available.
If a driver is available, download the driver software and follow the prompts to install the drivers on your computer.
5. Adjust visual effects for best performance
Setting the visual effects on your computer for best performance instead of best appearance can help fix the problem by reducing the load on the GPU.
1. Right-click beginning and click To run.
2. In the command window, type run System PropertiesAdvanced and click OK.
3. On the next screen, make sure you’re powered on Progressive tab and click settings button under the Performance section.
4. On the next screen, make sure it’s you Visual effects tap and select Adjust for best performance Possibility.
5. Click on Apply > OK to save these settings on your computer.
5. Increase GPU processing time using Registry Editor
Note: This method is for advanced users, use caution and don’t make any mistakes while in the registry.
1. Right click on the beginning click and click To run.
2. In the Run Command window, type regedit and click OK.
3. On the Registry Editor screen, navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers.
4. Click on graphics driver folders in the left pane. In the right pane, create a new DWORD by right-clicking on any one blank space > New > DWORD (32-bit) Value.
Note: You can choose DWORD (64-bit) if the operating system on your computer is 64-bit.
5. Name the newly created DWORD as TdrDelay.
6. Double click TdrDelay and type 8th edit as “value data” in DWORD popup.
6. Click on OK to save this change in the registry.
Close the registry editor and restart your computer for the changes to take effect.