If you cannot type single or double quote in Microsoft Word and other apps, below are the steps to fix the quote key not working issue in Windows 11/10.
Single quote or double quote key not working in Windows 11/10
A common reason for Quote Key not working on Windows 11/10 is usually because the default keyboard language is not set to English.
This problem can also be caused by software bugs, outdated, corrupted or damaged keyboard drivers and other reasons.
1. Restart the computer
The issue of Single or Double Quote Key not working can be caused by stuck processes or software bugs. This can be fixed by restarting the computer.
shut down Computer > After 60 seconds Start anew the computer and check if the Quote Key is working now.
2. Make sure the English keyboard is selected
As mentioned above, the most common reason for this problem is that the US English keyboard is not selected.
Click on Start button > settings > time & language > select language in the left pane and click keyboard in the right area.
Make sure on the next screen English keyboard is selected.
3. Update keyboard drivers
Although Windows should automatically update the keyboard driver software on your computer, it may not always do so.
Right click on the Start button and click device manager. On the Device Manager screen, expand keyboards Entry > right click on the problem keyboard and select update drivers option in the context menu.
On the next screen, click Search automatically for updated driver software Possibility.
Restart your computer and see if the keyboard is now entering numbers.
4. Uninstall hotkey programs
Hotkey apps like AutoHotkey, Sharpkey, and others are also known to cause keyboard issues.
Right on the clock Start button and click To run. In the command window, type run appwiz.cpl and click OK.
On the next screen, right click on the hotkey program and click Uninstall.
After the hotkey program is removed, restart your computer once and see if you can type [‘] or [“] in Notepad or Microsoft Word.
5. Run the keyboard troubleshooter
The built-in troubleshooter can help you find the reasons why Quote Key is not working on your computer and suggest ways to fix the problem.
Go to settings > updates and security > click Troubleshooting in the left pane. In the right pane, scroll down and click Additional bug fixes.
On the next screen, click keyboard and then click Run the troubleshooter.
Wait for the troubleshooter to find and fix keyboard issues on your computer.
6. Disable filter key
While enabling the filter key feature will help prevent accidentally repeated keystrokes, it can sometimes interfere with the proper functioning of the keyboard.
Go to settings > ease of access > select keyboard in the left pane. Disable in the right pane filter keys Possibility.
Restart your computer and see if the keyboard works now.
7. Turn off mouse buttons
Another reason for the keyboard not typing certain character keys is because the mouse buttons are turned on.
Go to settings > ease of access > select Mouse in the left pane. Disable in the right pane Enable Mouse Keys to use the numeric keypad Possibility.
Now check if you can enter numbers on your computer.
8th. Switch to a different user account
If none of the above methods worked, the problem might be because the user account is completely corrupted or damaged.
While you can try to fix a corrupted user account, the best solution in this case is to use a different user account (if available) or create a new user account.
You can either transfer files to a USB drive and copy them to a new user account or copy files from one user account to another.