Keyboard not working on Mac

The Mac keyboard not working issue is known to occur on MacBook Air, MacBook Pro and also iMac and Mac Mini which use an external keyboard.

Below are troubleshooting tips to try before bringing your computer to the Genius Bar.

1. Keyboard not working on MacBook Pro, MacBook Air

If you’re using a MacBook Pro or MacBook Air, you should be able to fix the keyboard using the following methods.

1. Restart the MacBook

Restarting the MacBook ends and closes stuck programs and processes that may be preventing the keyboard from functioning normally.

2. Clean the keyboard

The keyboard can become clogged with dirt or crumbs as you continue to use your computer, resulting in stuck keys and a non-functioning keyboard.

Try blowing the crumbs or debris away with a can of compressed air, available at most computer stores.

3. Install updates

Sometimes a pending update can cause the keyboard not working on a MacBook.

1. Click on that Apple logo > About this Mac.

About this Mac option on Mac

2. Then click on software update and follow the instructions to install the update (if available).

4. Delete recently installed apps

If the problem started after installing an app, you can delete the app from your MacBook and see if the keyboard works again.

1. open that finder on your Mac.

2. On the next screen, click applications in the left pane. In the right pane, right-click the apartment you want to delete and click on it move to Trash option in the context menu.

Uninstall the app on Mac from the Applications folder

3. If prompted, enter yours Administrator password in the popup and the app will be moved to the trash.

4. Empty the Garbage can to permanently remove the app.

5. Reset keyboard

Factory reset the keyboard on your MacBook

1. Click on Apple logo in the top menu bar > system settings > keyboard.

2. Click on the keyboard screen modifier keys.

3. On the next screen, click restore default settings and click OK.

Reset the keyboard to default settings

6. SMC pre-reset

This method is known to fix the keyboard not working issue on newer versions of MacBook (2018 and later).

1. Click on Apple logo in the top menu bar > select shut down option in the drop-down menu and wait for your Mac to completely shut down.

2. Disconnect all accessories from your MacBook and wait 10 seconds.

3. Hold down the power button on your MacBook until Apple logo appears on the screen and disappears.

Note: Continue holding the power button while the Apple logo appears on the screen and release the power button once the Apple logo disappears from the screen.

4. Wait 10 seconds and press the power button to restart your MacBook

If that doesn’t help, you can perform an SMC reset by following the steps in this guide: How to reset SMC on MacBook, Mac Mini and iMac.

7. Reset NVRAM or PRAM

Follow the steps below to reset NVRAM or PRAM on your Mac.

1. Disconnect all external drives from your Mac.

2. Click on that apple icon in the top menu bar and click shut down in the drop down menu.

3. After the Mac has completely shut down, press the power wrench to start your Mac and immediately hold down command + possibility + P + R Keys on your Mac’s keyboard.

4. Continue to hold the keys while hearing the first boot tone > publication all keys when you hear the second startup tone.

2. Keyboard not working on iMac, Mac Mini

If you are using the Magic Keyboard or any other external keyboard on the iMac or Mac Mini, you should be able to fix the problem with the following methods.

1. Reboot

Restarting the iMac or Mac Mini kills and closes stuck programs and processes, which may cause the external keyboard to not work properly.

2. Turn the keyboard ON/OFF

Use the ON/OFF switch on the keyboard to turn it on OUT the keyboard > Wait 30 seconds and turn the keyboard back on ON again.

3. Remove USB connected devices

Interference from USB 3.0 devices is known to affect the performance of external keyboards connected to iMac or Mac Mini.

So remove all of them USB connected devices from your Mac (except keyboard and mouse) > Start anew your Mac and check if the issue is resolved now.

4. Factory reset Apple keyboard

If you are using Apple’s Magic Keyboard, you can follow the steps below to factory reset the keyboard.

1. Stop change + possibility buttons > click Bluetooth icon in the top menu bar.

2. Hover over it Debug > and click Factory reset all connected Apple devices.

Factory reset Bluetooth devices on Mac

3. Start anew Mac and try to pair the Bluetooth device with your Mac.

Note: This fix only applies to Apple devices.

5. Reset keyboard

If you are using DELL or other keyboard, you can follow the steps below to reset the keyboard.

1. Click on Apple logo in the top menu bar > system settings > keyboard.

Keyboard on the system settings screen

2. Click on the keyboard screen modifier keys.

3. On the next screen, click restore default settings and click OK.

6. Reset SMC

If the above steps didn’t help, reset SMC on your Mac and this should fix the keyboard problem on your computer.

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