If the Google Maps app isn’t working properly on your iPhone, you should be able to fix the problem using the troubleshooting steps listed below.
Google Maps not working on iPhone
Although the iPhone comes with its own built-in Apple Maps, many users still prefer using Google Maps, which has been around for a while.
While the problem of Google Maps not working on iPhone has mostly been reported after an iOS or Google Maps update, it can occur at any other time as well.
In general, users have reported that Google Maps runs slow, can’t find current location properly, doesn’t show driving navigation and Google Maps crashing on iPhone issue.
1. Restart the iPhone
If you find that Google Maps is slow, won’t open, or crashes, restart your device and try using Google Maps again.
Go to settings > General > scroll down and tap shut down. On the next screen, use the slider drive OUT iPhone.
Reboot after 30 seconds iPhone and verify that Google Maps is now working properly.
2. Enable location services
Google Maps cannot show you directions if location services have been disabled on your device.
Go to settings > privacy > location services and move the switch next to location services to ON Position.
3. Allow Google Maps to access your location
Another requirement for using Google Maps on your iPhone is to allow the app access to your location information.
Go to settings > Google Maps > location > Select on the next screen Always or While using the app Possibility.
4. Enable background app refresh for Google Maps
If you want to receive live traffic updates, updating Google Maps data in the background can improve accuracy and performance.
Go to settings > Google Maps > On the next screen, move the switch next to Update background app to ON Position.
Note: If the App update in background option is grayed out, your device is in sleep mode.
5. Update Google Maps
Open app store on your iPhone and tap the profile icon is in the upper right corner.
On the next screen, tap To update Option next to Google Maps (if available).
6. Check the Google Maps server status
It is possible for Google Maps to experience a service outage. Go to confirmation Google Maps platform and make sure that Google’s map service is working properly.
7. Reset location and privacy
Go to settings > General > Transfer or reset iPhone > Reset to default > Select in the pop-up window Reset location and privacy Possibility.
If prompted, enter yours lock screen passcode > Select in the confirmation popup reset settings option to confirm.
8. Check the time zone setting
Go to settings > General > appointment time > Activate on the next screen Set automatically Possibility.
After turning on the Set Automatically option, make sure the iPhone is showing the correct time zone.
9. Enable Use this iPhone as my location
Sometimes the problem is that Google Maps is connected to another device (iPad or another iPhone).
Go to settings > Tap yours Apple ID name > find mine > Tap on the next screen Use this iPhone as my location Possibility.
This fix is known to help if the Google Maps app on your iPhone is linked to a different Apple ID or device.
10. Reset network settings
Remember to remember your WiFi network password and follow the steps below to reset network settings on your iPhone
Go to settings > General > Transfer or reset iPhone > Reset to default > Select in the pop-up window Reset network settings Possibility.
If prompted, enter yours lock screen passcode. On the confirmation pop-up, tap Reset network settings option to confirm.
After that, connect your iPhone to the network and check if Google Maps is now working properly on your device.
11. Reset all settings
Write down your WiFi password and follow the steps below to reset all settings on your device.
Go to settings > General > Transfer or reset iPhone > Reset to default > Select in the popup Reset all settings Possibility.
After iPhone restarts, join the WiFi network by entering your WiFi network password.
12. Uninstall and reinstall Google Maps
If the above methods didn’t help, the problem might be because the Google Maps app is corrupted or corrupted.
Long press (tap and hold) on Google Maps App and select Remove app Possibility.
In the confirmation popup, select the Extinguish option to confirm. After uninstalling Google Maps, restart the iPhone and Reinstall Google Maps on your device from the App Store.