How to fix an unidentified network error in Windows 10

If you are unable to connect to the Internet due to the Unidentified Network error, you should be able to fix this problem using the troubleshooting steps listed below.

Unknown network error in Windows 10

The Unidentified Network error has been reported by users for a long time and usually occurs when trying to connect to the internet via both WiFi and Ethernet.

This error can appear due to various reasons ranging from outdated driver software, network settings change, incorrect IP configuration to Windows automatic update failure.

1. Try the network troubleshooter

The built-in Network Troubleshooter in Windows 10 can be trusted to fix this problem.

Go to settings > Network & Internet > Scroll down in the right pane and click Network Troubleshooting.

Network troubleshooter option in Windows 10 settings screen

Wait for the troubleshooter to detect problems and follow the on-screen instructions instructions to fix problems on your computer.

If network troubleshooter does not resolve the issue, continue with other troubleshooting steps.

2. Restart computer

Simply restarting the computer can fix software errors and is known to help fix internet connection problems.

3. Power flush modem/router

Separate the Modem/routers from the power source and wait patiently 60 seconds.

After 60 seconds, reconnect the modem router to its power source and wait for all lights to turn green.

Now check if your computer can connect to the internet without any error message.

4. Renew the IP address and reset the network

Sometimes the problem is that your IP address is misassigned or unrecognized on the network.

Open command prompt as admin > enter ipconfig /release and press the Enter Key.

ipconfig release command in windows 10

This will reveal your computer’s current IP address.

Enter next ipconfig /renew and press the Enter key to renew your computer’s IP address.

ipconfig renew command in windows 10

Finally enter reset netsh winsock and press the Enter Key.

netsh winsock reset command in Windows 10

Thereafter Start anew your computer and see if your computer can connect to the internet.

5. Update the network driver

As mentioned above, an unidentified network error can also be caused by outdated or corrupted network drivers.

Right click on the beginning click and click device manager > Expand on the Device Manager screen network adapter Entry > right click on WiFi adapter and click Update driver software.

Update driver software for wireless adapter in Windows 10

Tip: If you see too many entries, look for something that says network or 802.11b or includes WiFi.

Select on the next screen Search automatically for updated driver software option and wait while your computer searches for updated driver software.

Windows will either inform you that the latest driver software is already installed or will present the latest driver software for you to install.

6. Reset network settings

If the above methods didn’t help, the problem could be due to misconfigured or corrupted network settings on your computer.

Go to settings > Network & Internet > Scroll down in the right pane and click reset network Possibility.

Option to reset network settings in Windows 10

On the next screen, click reset now to reset the network settings on your computer to the factory defaults.

Note: This process will erase all of your current network settings, including your WiFi and VPN passwords. So it’s a good idea to write down your WiFi and VPN passwords.

7. Use Google DNS

Consider switching to Google DNS if you frequently experience network connectivity issues on your computer.

For steps to switch your computer to Google DNS, see this guide: How to switch to Google DNS on Windows and Mac


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