Google Photos is not backed up on Android phones or tablets

If Google Photos is not backing up on Android phone or tablet, you should be able to fix this problem with the troubleshooting steps given below.

Google Photos not backing up on Android

While the problem of Google Photos not backing up on Android phone usually occurs when trying to upload multiple photos, it can also occur due to various other reasons.

When this issue occurs, you may see a message that says “Stuck on backup” or “Checking for items to backup” or the error message may only be available if you open Google Photos and tap your profile photo or icon.

1. Check the backup status

Open google photos and tap yours profile icon.

Profile icon in Google Photos

On the next screen, make sure the Email-address is correct and see if there is a message about Backup and Sync.

Google photos backup status on android phone

Note: If your email address is not listed, you need to enable the Backup & Sync option (see next step).

Depending on the nature of the issue on your device, you may see one of the following Backup & Sync related messages.

  • Backup is disabled: Indicates that the automatic syncing feature is turned off on your device.
  • To back up: Indicates that the backup is still running.
  • Waiting for connection: Indicates Wi-Fi or Ethernet issues on your device.
  • A photo/video was skipped: Most likely due to file size limitations.

2. Enable Backup & Sync

Open google photos > tap profile icon > select photo settings Possibility.

Open Google Photo Settings

On the settings screen, tap Backup and sync > On the next screen, move the switch next to Backup & Sync to ON Position.

Enable Backup & Sync option in Google Photos

After that, you should find photos on your device that will be backed up to Google Photos.

3. Make sure disk space is available

Google Photos will not be backed up if there is not enough storage space in your Google account.

Open google photos > tap profile icon > photo settings > Backup & Sync > On the next screen, make sure you have enough space available in your Google account.

Google storage

If no storage space is available, you can either free up storage space in your Google account by tapping manage storage or buy additional storage by tapping buy storage Possibility.

4. Clear the photo app cache

Sometimes the problem is because the Google Photos app cache is corrupt and this can be fixed by clearing the Google Photos cache.

Open settings on your Android phone > Go applications > photos > storage and tap clear cache.

Clear Google Photos cache on Android phone

After that, you should find photos on your device that will be backed up to Google Drive.

5. Restart device

Sometimes the problem is due to unexplained minor software bugs that can often be fixed by restarting the device.

Hold down the power button > select Start anew option and wait patiently for your device to restart.

Restart Android phone

After the phone restarts, open Google Photos and you may be able to see the Google Photos backup is running.

6. Enable the device folder backup option

You must enable the option to back up folders in Photos app if you want to back up downloaded photos, WhatsApp photos and photos from other apps to Google Photos.

Open google photos > tap profile icon > photo settings > Backup & Sync > Backup to device folder

Settings option for backup device folders in Google Photos

On the next screen, move the switch next to app folder you want to backup ON Position.

Backup WhatsApp folder to Google Photos

After that, you will find WhatsApp photos and photos in other enabled folders backed up to Google Photos.

7. Allow Google Photos to use the cellular network

Google Photos’ default setting is to back up photos only while your device is connected to the Wi-Fi network. If you’re in an area with no WiFi connectivity, you can allow Google Photos to use cellular data.

Open google photos > tap profile icon > Photo Settings > Backup and sync.

Backup & Sync setting option in Google Photos

On the next screen, scroll down and tap Mobile data usage.

Mobile data settings option in Google Photos

On the Cellular Data Usage screen, select yours Daily upload limit.

Set a daily mobile data upload limit in Google Photos

After that, you will find that Google Photos is backed up over mobile data.

8. Check the photo size

Google Photos has introduced size limits for uploading photos and videos. If a photo or video doesn’t meet the upload requirements, it won’t be saved to Google Photos.

In order to successfully back up photos to Google Photos, the photos must be under 75MB or 100 megapixels and the videos must be under 10GB.

9. Reinstall Google Photos

In certain rare cases, the issue may be due to the Photos app being corrupted or corrupted. This can be fixed by uninstalling and reinstalling the Google Photos app on your device.

Open settings > go to applications > photos > select the Uninstall option in the bottom menu.

After uninstalling the app, open Google play store > Search for “Photos” > select google photos in the search results and Install Google Photos app back on your device.

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