If iPhone won’t connect to CarPlay or CarPlay isn’t working as expected, below are the steps to troubleshoot and fix this issue.
Apple CarPlay not working on iPhone
Although Apple’s CarPlay technology is supported by major car brands such as Toyota, Volkswagen, Ford, Honda and others, this feature may not be available in all regions and on all models or versions of their vehicles.
If this is the case and your iPhone still connects to the car’s infotainment system or if CarPlay isn’t working as expected, you should be able to fix the problem with the troubleshooting steps provided below.
1. How do you connect to CarPlay?
Your iPhone can be connected to the vehicle’s infotainment system both wired and wirelessly.
If you prefer a wireless connection, go to settings > Bluetooth > make sure Bluetooth is activated and your car is listed and connected to Bluetooth.
If you prefer a wired connection, try connecting to a different USB port on the vehicle, or try a different USB cable.
2. You may need to set up CarPlay
When you start the car, the iPhone should seamlessly connect to your car’s infotainment system via CarPlay.
Since this is not happening, go to settings > General > CarPlay and choose yours automobile as displayed in the “My Car” section.
If the car doesn’t appear, hold down voice control Button on your car’s steering wheel to start CarPlay setup and follow on-screen instructions.
If you are using a wired connection, reconnect iPhone to USB port on the car and follow the on-screen instructions to complete the setup process.
3. Activate CarPlay when it is locked
Another common reason for CarPlay not working is that CarPlay is disabled when the iPhone is locked.
Go to settings > General > CarPlay > select yours automobile > On the next screen, move the switch next to Allow CarPlay when locked to ON Position.
4. Allow Siri when locked
If you prefer voice navigation in Apple Maps and Siri to make phone calls while driving, you need to make sure Siri is enabled even when your device is locked.
Go to settings > Siri & Search > make sure Listen to “Hey Siri” and Allow Siri when locked Options are enabled.
In most cases, the problem is because the “Allow Siri on Lock” option is disabled for privacy and security reasons.
5. Disable CarPlay restrictions
Go to settings > screen time > Content and Privacy Restrictions > Approved Applications > Move the switch next to CarPlay to ON Position.
6. Restart iPhone and car
Go to settings > General > scroll down and tap shut down. On the next screen, use the slider to turn off the iPhone and wait for your device to turn off completely.
Finish the automobile > wait 30 seconds and restart the automobile. Then restart iPhone and see if CarPlay works properly now.
7. Forget CarPlay and reconnect
Go to settings > General > CarPlay > select yours automobile > Tap on the next screen Forget this car.
After that, restart the automobile > Go to on your iPhone settings > General > CarPlay and choose yours automobile.
If you are using a wired connection, reconnect iPhone with the correct USB port on the car and follow the on-screen instructions.
8. Reset network settings
If the above solutions didn’t work, the problem could be due to corrupted network settings. This can be fixed by resetting all network settings on your iPhone.
Before proceeding with this step, make sure you write down your WiFi network password as you will need to rejoin the WiFi network using your WiFi network password.
Go to settings > General > Reset to default. Select on the next screen Reset network settings Possibility.
On the confirmation pop-up, tap Reset network settings confirm.
After the reset process is complete and the iPhone restarts, go to settings > Wireless Internet access > select yours WiFi network and log in with the password for your WiFi network.