App Store not working on iPhone or iPad

The issue of App Store not working on iPhone or iPhone has been reported by users. You should be able to fix this issue with the troubleshooting steps given below.

iPhone won’t connect to the App Store

If you are trying to access the App Store for the first time or after a long time, the App Store is probably having a problem recognizing your Apple ID.

If you were previously able to access the App Store on your iPhone but now you cannot connect to the App Store, the problem is most likely due to Apple services being down or network connection issues on your device.

Apart from the above, there can be various other reasons for App Store not working on iPhone or iPad.

1. Check your internet connection

You must be connected to either Wi-Fi or a cellular network to access the App Store. Try visiting Google on your iPhone to confirm.

If you are having connection issues, you need to fix WiFi not working on iPhone issue, after that you should be able to launch or open the App Store app on your iPhone.

2. Check Apple services status

Apple servers can sometimes be temporarily unavailable, preventing you from accessing the App Store. Visit Apple for confirmation system status page and look app store Entry.

App Store system status

If there is a problem, you will see an error message next to the App Store listing and the dot next to App Store will be Red and not green.

Also make sure you search by typing App store down on Twitter and see if users are reporting problems.

3. Shut down and restart iPhone

Sometimes the problem is a stuck program or process that is preventing your device from working properly.

Shut down the iPhone by going to settings > General > shut down. Allow the iPhone to turn off completely > Wait 30 seconds and restart the iPhone by pressing power button.

4. Sign out of the Apple ID and sign back in

As mentioned above, the issue could be due to your Apple ID not being recognized by Apple.

Open settings > Tap yours AppleID > scroll down and tap Deliver.

Sign out of the Apple ID

After 30 seconds, log back into your AppleID and see if you can now login to the App Store.

5. Disable VPN

If you use VPN, turn off the VPN service on your iPhone and try to sign in to iCloud.

Go to settings > VPN > Move the switch next to status to OUT Position.

Disable VPN on iPhone

After disabling VPN, you should be able to sign in to your Apple ID and the App Store.

6. Switch to a different WiFi network

It’s possible that your office or workplace network has a restriction on certain websites (to save bandwidth). Therefore, try to reach the App Store via your own mobile network.

If you are at home, go to settings > Wireless Internet access > Tap yours Wireless Internet access Network.

Name of active WiFi network on iPhone

Select on the next screen 5G or another available network in the My Networks section.

Join the 5G network on iPhone

7. Check the date and time settings

Go to settings > General > appointment time > Activate on the next screen Set automatically Possibility.

Set date and time automatically option on iPhone

After turning on the Set Automatically option, make sure the iPhone is showing the correct time zone.

8. Check software updates

Sometimes the problem is due to a software update waiting to be installed on your iPhone.

Go to settings > General > software update.

Software update option on iPhone

On the next screen, tap Download to install updates on your iPhone (if available).

9. Reset network settings

Write down your WiFi network password and follow the steps below to reset the network settings on your iPhone to the original or factory defaults.

Go to settings > General > Reset to default > select Reset network settings Possibility.

Option to reset network settings on iPhone

Tap on the confirmation pop-up Reset network settings confirm again.

After that, connect the iPhone to the WiFi network and check if you can log in to the App Store.

10. Restart modem/router

If the above steps didn’t help, switch OUT the power supply to your modem/router – Use the ON/OFF button (if available) or unplug the power cord from the wall outlet.

Wait 60 seconds and switch ON the power supply to modem/router.

This process resets the entire WiFi network and is known to help fix several network-related issues on iPhone.


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